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Shipping & Returns

Relish Returns In-Stock Item 

Our in-store and online return policy is 10 days for store credit or exchange. We do not process in-store or online refunds. Please note that any items bought at a discount are final sale and ineligible for exchange or store credit.

If your item was shipped, you have 10 days from the order ship date to get a store credit.

Items must be presented in the same condition as when they were received: unworn, undamaged, unaltered, and with the original tags, packaging (if applicable) and proof of purchase. Items that do not meet this policy will not be eligible for store credit or exchange.

Seasonal items, sale items and discounted items are FINAL SALES. All clothing, jewelry, shoes, hats, sunglasses, childrens items, books, and hair accessories are FINAL SALES. Items bought with store credit are FINAL SALES. We do not offer price adjustments for items that go on sale after the date of purchase. If you are shipping item(s) back to us, please ensure it is within this RETURN POLICY's guidelines. You may request a return label from us for a $10 deduction from your store credit amount.

To complete your return, we require a receipt or proof of purchase.

DAMAGED ITEMS

When you receive your order, make sure to inspect the outer package for any damages as soon as it arrives. If there are any damages upon opening your shipment, please take notes and pictures so that you can provide us with all pertinent details. 

Our Shipping Damage Report will conveniently help you send your claim to us so that we can process it as quickly as possible. You will find the link to this form at the bottom right hand side of any page on our website. From there, please enter your order number or email address. Your order will show up on the screen with all of your order details. Double check them to make sure they are correct.

Upload the file of a picture that best represents the damage of your product and provide any helpful information in the description section. If the outside of the package was noticeably damaged, did you tell the delivery person when it arrived? Does the damage look related to shipping, or does it appear product related? Does the entire item need to be replaced or just a part? Please let us know any details that will help us to best serve you.

Once your report has been submitted, a customer service representative will begin processing your damage report and will contact you with further details.

Relish reserves the right to repair or replace damaged items at its sole discretion. Determination of what warrants a repair or a replacement is on a case by case basis. Relish' trained staff has the knowledge to decide how a damaged product will be repaired based on extent of damage, item availability and so forth. Relish has the right to request pictures of the item, packaging and any other relevant images. Failure to provide adequate images or timely notification of damage may void any repair or replacement measures.

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