Shipping & Returns
Relish Returns In-Stock Item
Our in-store and online return policy is 10 days for store credit or exchange. We do not process in-store or online refunds. Please note that any items bought at a discount are final sale and ineligible for exchange or store credit.
DAMAGED ITEMS
When you receive your order, make sure to inspect the outer package for any damages as soon as it arrives. If there are any damages upon opening your shipment, please take notes and pictures so that you can provide us with all pertinent details.
Our Shipping Damage Report will conveniently help you send your claim to us so that we can process it as quickly as possible. You will find the link to this form at the bottom right hand side of any page on our website. From there, please enter your order number or email address. Your order will show up on the screen with all of your order details. Double check them to make sure they are correct.
Upload the file of a picture that best represents the damage of your product and provide any helpful information in the description section. If the outside of the package was noticeably damaged, did you tell the delivery person when it arrived? Does the damage look related to shipping, or does it appear product related? Does the entire item need to be replaced or just a part? Please let us know any details that will help us to best serve you.
Once your report has been submitted, a customer service representative will begin processing your damage report and will contact you with further details.
Relish reserves the right to repair or replace damaged items at its sole discretion. Determination of what warrants a repair or a replacement is on a case by case basis. Relish' trained staff has the knowledge to decide how a damaged product will be repaired based on extent of damage, item availability and so forth. Relish has the right to request pictures of the item, packaging and any other relevant images. Failure to provide adequate images or timely notification of damage may void any repair or replacement measures.